Frequently asked questions

For common Web Hosting questions, our FAQs are here to help.

What is Web Hosting?

As the Web Hosting provider, Cloudhost Online manages data centres housing large numbers of web server which are used to allocate space for websites to store their files on. Our web servers provide space for customers to host web projects allowing their websites to be available for viewing online.

Cloudhost Online offer you world-class website performance and availability along with our friendly and knowledgeable support staff available to help you 7 days a week.

What is shared hosting?

Web Hosting is sometimes known as shared hosting. This is when a web server is divided between multiple websites, each one provided with a portion of the available hardware and network resources. Customers share the resources of the web server making it an affordable way to get your websites online.

Does Web Hosting include a domain? What if I already have one?

All of our Web Hosting package includes a domain name for each website, free for one year.

If you already have a domain name, it’s simple to use it with Web Hosting. Just transfer your domain to Cloudhost Online using the free domain transfer service, then point it to your hosting package. Guides to help you do this are available on our support site.

How can I create a website?

Cloudhost Online offers a full range of options to create the perfect website for you. Our OneClick Installer makes it simple to launch a ready-to-use Content management systems such as WordPress, Joomla and Drupal which allow the creation, publication and editing of everything from basic sites to complex web projects, and is included with all Web Hosting plans.

Can I create more than one website with Web Hosting?

The Starter Web Hosting package allows you to host one website, Pro allows you to host three, and the Platinum package allows you to host unlimited websites. Whatever scale you need, Cloudhosts Web Hosting offers a solution.

Can I use applications like WordPress with Web Hosting?

The application you choose to use on Cloudhosts Web Hosting is totally up to you. To get started instantly, our OneClick Installer provides a simple way to launch content management systems such as WordPress, Joomla and Drupal.

Like to run WordPress? Our optimised WordPress Hosting package is the ideal choice. Our WordPress Hosting offers you a range of additional benefits, such as pre-installed plugins and an easy way to run multiple WordPress sites from one simple interface. The more WordPress websites you buy, the bigger your discount, allowing you to make serious savings.

What technical knowledge do I need to use Web Hosting?

To Upload your website to our Web Hosting platform you will require the knowledge of FTP (the File Transfer Protocol). To help you with this, Guides are available on our support site. If you choose to use our OneClick apps for content management systems like WordPress, Joomla and Drupal, these can simplify the creation of websites, but you will need some knowledge of the software to use it effectively.

How secure is Web Hosting?

Cloudhost Online Web Hosting is built on highly secure technology.

Our UK data centres feature advanced security measures, both online and physically, with 24/7 monitoring by expert engineers and ISO 27001 accreditation.

All our packages benefit from DDoS protection systems, and all of our packages come with a SSL certificate with 256-bit encryption, for free.

How can I get help with Web Hosting?

Our dedicated team of technical experts are available to help with all aspects of the platform 9am – 5pm, seven days a week. Contact us on +44 (0)794 3270 160 or visit our support site for more details.

All Of Our Web Hosting Packages Include

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Free 1 year domain

Our Web Hosting comes with a free .co.uk, .com, .uk or .net domain name to get you started..

Unlimited Bandwidth

Unrestricted bandwidth and 1Gb/s connectivity, you can always rely on excellent performance.

Free SSL Certificate

Get secure hosting with SSL certificates included. 256-bit encryption protects your data.

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Help & Support

Our knowledgeable support staff are available 9am-5pm to help you online.

Search For Your Domain...

.co.uk £12.59/yr

.com £15.59/yr

.uk £12.59/yr

.net £19.19/yr

.org £19.19/yr

The Host with the Most...

Based in the UK and operating 24/7 from our dedicated UK data centres, we provide professional secure online we hosting & give our customers everything they need to manage and control their online space.

We use the latest internet technology and offer a range of services including domain names, web hosting, wordpress hosting, webmail and online backup.

"Our aim is to focus on the needs of our customers and be the base for all of their online hosting needs"

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